Reference

How 77pak Handles Your Personal Information

When you open an account with us, you share information — and we take that seriously. This policy explains what we collect, why we collect it, and how you can access, update, or remove it.

Account Data ProtectionLocal Payment PrivacyYour Right to AccessTransparent Data Use
77pak How 77pak Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles those requests directly. Responses go out during our standard support hours; complex data requests may take a few business days to process fully.

Email Support Write to our support address with your account details and your specific data request. We confirm receipt and follow up within our standard response window.
Live Chat Open the chat widget from your account dashboard. Describe your privacy question and our team will route it to the right person without you needing to fill out a separate form.
Account Settings Some data updates — like your contact number or linked wallet — can be changed directly from your account settings page without needing to contact support at all.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard SSL encryption on all connections between your device and our servers, so data moving between your JazzCash or Easypaisa wallet and your account is protected in transit. Account access is secured with OTP verification at login — a code sent to your registered mobile number each time you sign in from an unfamiliar device. Cookie policy is straightforward: we use session cookies to keep you logged in, analytics cookies to see which parts of the platform get used most, and no advertising tracking cookies that follow you outside our site. You can manage cookie preferences from your browser settings at any time.

SSL Encryption

All data between your device and our platform moves over SSL. That covers login, deposits via Raast or JazzCash, account changes, and session activity — end to end.

OTP Account Access

Every sign-in from a new device triggers an OTP to your registered number. It is a short, direct step that stops unauthorised access without slowing down your usual login flow.

Cookie Controls

We use session and analytics cookies only. No third-party ad trackers. You can clear or block cookies from your browser without losing your saved account preferences.

Data Retention Policy

We keep your account data while your account is active. After account closure, we hold only what local compliance in Pakistan requires, then remove it on schedule.

Common Questions About Your Data and Rights

These are the questions we get most often about how your data is handled. If yours is not here, reach out through live chat or email.

We collect your name, contact number, email address, and the account credentials you set. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, the transaction reference and amount are also recorded.

Yes. Send a data access request to our support team with your registered account details. We will compile and share what we hold on your account within a few business days.

We do not sell your data. We share information only with the payment processors — JazzCash, Easypaisa, Raast — needed to complete your transactions, and with service providers bound by confidentiality agreements.

Submit a deletion request through live chat or email support. Once verified, we remove your personal data except for what local law or compliance obligations in Pakistan require us to keep.

Full wallet or card credentials are not stored on our servers after a transaction completes. We retain the transaction reference, amount, and timestamp for account records and dispute resolution.

Log in, go to account settings, and update your contact details directly. For changes tied to your linked wallet — for example, switching the mobile number registered to your Easypaisa account — contact support to verify the update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.